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About Dartington

Terms and Conditions

These terms and conditions were last amended on 12/11/2012

Terms of website use

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website dartington.org (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

INFORMATION ABOUT US

Dartington.org is a site operated by The Dartington Hall Trust (“We”). We are registered in England and Wales as a company (1485560) and charity (279756) and have our registered office at Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. Our VAT number is 402196875.
Dartington.org is also used by our subsidiary companies. Their details are set out below:
Dartington Accommodation and Catering Services Limited: registered in England and Wales as a company (1212831), registered office at Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. VAT number is 402196875.
Dartington Trading Company Limited: registered in England and Wales as a company (1218378), registered office at Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. VAT number is 402196875.
Dartington Property Limited: registered in England and Wales as a company (1485941), registered office at Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. VAT number is 402196875.

ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
When using our site, you must comply with the provisions of our acceptable use policy (below).
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our privacy policy (below). By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

TRANSACTIONS CONCLUDED THROUGH OUR SITE

Contracts for the supply of goods, services or infomration formed through our site or as a result of visits made by you are governed by our terms and conditions of supply (below).

UPLOADING MATERIAL TO OUR SITE

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy (below). You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy (below).

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy (below).
If you wish to make any use of material on our site other than that set out above, please address your request to feedback@dartington.org.

LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

JURISDICTION AND APPLICABLE LAW

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

TRADE MARKS

ABUNDANT LIFE, AT DARTINGTON, DARTINGTON, DARTINGTON, DARTINGTON HALL, DISS, DARTINGTON SOCIAL RESEARCH UNIT, EAT DRINK SLEEP THINK, LANDSCOPEDARTINGTON, LOVE CARBON, RESEARCH IN PRACTICE, RESEARCH IN PRACTICE FOR ADULTS and REASON are registered trade marks of The Dartington Hall Trust

VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

YOUR CONCERNS

If you have any concerns about material which appears on our site, please contact trust@dartington.org.
Thank you for visiting our site.

Information about cookies we use on our site

A cookie is a small text file stored on your browser or the hard drive of your computer. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website.

Some cookies we use are ‘functional’ – they are required to make parts of the site function. Our online bookings system uses cookies to record what you have in your basket. If you block these cookies you will not be able to book tickets online.

We also use “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works. Analytical cookies do not record individuals’ details.

Your browser can be set to allow or refuse some or all cookies. Some Apple devices are set to refuse cookies by default. For instructions on how to enable cookies click here and to disable them click here

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

The following cookies are set by the dartington.org website on all pages:

NAME USE
__utmv Google Analytics
__utma Google Analytics
__utmb Google Analytics
__utmc Google Analytics
__utmz Google Analytics
__atuvc AddThis

The following cookies are set by the dartington.org website dependant on the pages visited and facilities used:

NAME USE
RefererCookie Online Shop
store_language Online Shop
xid_b806e Online Shop
txp_remember Adding comments

The following cookies are set by third party websites on all pages of the dartington.org website:

NAME USE SITE
xtc Share buttons addthis.com
uid Share buttons addthis.com
uvc Share buttons addthis.com
uit Share buttons addthis.com
psc Share buttons addthis.com

The following cookies may be set by third party websites whilst using the dartington.org website, dependant on the pages visited and facilities used:

NAME USE SITE
ASN.NET_SessionId Box Office spektrix.com
CookieDetection Box Office spektrix.com
ASN.NET_SessionId Hotel reservations www2.xnglobalres.com
__utma Hotel reservations www2.xnglobalres.com
__utmb Hotel reservations www2.xnglobalres.com
__utmc Hotel reservations www2.xnglobalres.com
__utmz Hotel reservations www2.xnglobalres.com
PREF Site search google.com
Apache Membership purchases paypal.com
TSdxxxxx Membership purchases paypal.com
PHPSESSID CAFF Donations rsm2.rsmsecure.com
TATravelInfo Hotel rankings tripadvisor.co.uk
TASession Hotel rankings tripadvisor.co.uk
TAUnique Hotel rankings tripadvisor.co.uk
ServerPool Hotel rankings tripadvisor.co.uk
CM Hotel rankings tripadvisor.co.uk
TAReturnTo Hotel rankings tripadvisor.co.uk
BX Image Gallery flickr.com
localisation Image Gallery flickr.com
search_z Image Gallery flickr.com
AO Image Gallery yahoo.com
B Image Gallery yahoo.com

Acceptable use policy

This acceptable use policy sets out the terms between you and us under which you may access our website Dartington.org (our site). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use (above).
Dartington.org is a site operated by The Dartington Hall Trust (“We”). We are registered in England and Wales as a company (1485560) and charity (279756) and have our registered office at Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. Our VAT number is 402196875.
Dartington.org is also used by our subsidiary companies. Their details are set out below:
Dartington Accommodation and Catering Services Limited: registered in England and Wales as a company (1212831), registered office at Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. VAT number is 402196875.
Dartington Trading Company Limited: registered in England and Wales as a company (1218378), registered office at Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. VAT number is 402196875.
Dartington Property Limited: registered in England and Wales as a company (1485941), registered office at Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. VAT number is 402196875.

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (below).
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use (above).
• Not to access without authority, interfere with, damage or disrupt:
• any part of our site;
• any equipment or network on which our site is stored;
• any software used in the provision of our site; or
• any equipment or network or software owned or used by any third party.

INTERACTIVE SERVICES

We may from time to time provide interactive services on our site, including, without limitation:

• Comment forms.
• Message boards.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

CONTENT STANDARDS

These content standards apply to any and all material which you contribute to our site (Contributions), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

SUSPENSION AND TERMINATION

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

CHANGES TO THE ACCEPTABLE USE POLICY

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Terms and conditions for online purchase of tickets for events

This page (together with our Privacy Policy, Terms of Website Use and Website Acceptable Use Policy) tells you information about us and the legal terms and conditions (Terms) on which we sell tickets to Dartington Arts events, events at Dartington Hall, events at Schumacher College and Barn Cinema screenings (Events) (Tickets) listed on our website (our site) to you.
These Terms will apply to any contract between us for the sale of Tickets to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Tickets from our site. Please note that by ordering any of our Tickets, you agree to be bound by these Terms and the other documents expressly referred to in it.
You should print a copy of these Terms (or save them to your computer) for future reference.
We amend these Terms from time to time as set out in clause 8. Every time you wish to order Tickets, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms, and any Contract between us, are only in the English language.

1. INFORMATION ABOUT US

1.1 Dartington.org is a site operated by The Dartington Hall Trust (“We”). We are registered in England and Wales as a company (1485560) and charity (279756) and have our registered office at Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. Our VAT number is 402196875
1.2 To contact us, please see our Contact Us page.

2. PURCHASING TICKETS

2.1 By placing an order for tickets through our site, you are making a request to book tickets for the relevant performance subject to these Terms. Please note that this does not mean that your request has been accepted.
2.2 We will only be bound by an on-line booking through our site once we have processed your payment and we have sent an email to you confirming your booking.
2.3 Ticket prices relate to the screening you wish to attend, not the day or time at which you purchase your ticket. Tickets are sold at the price displayed on our site for the relevant Event and start time. All prices and fees include any applicable value added tax.
2.4 Tickets are subject to availability and are non-refundable. We will not be responsible in the event that you make any error when purchasing your tickets through our site (including but not limited to selecting the wrong Event or the wrong number of tickets) or if you are excluded from attending the Event. Please check that your selection is correct before confirming the booking as tickets cannot be exchanged or refunded at a later stage. Lost, stolen or damaged tickets will not be replaced.
2.5 Seating is unallocated unless otherwise specified at the point of purchase. Where seating is allocated at the time of booking, we will endeavour to ensure that you are provided with the seat that you have booked. However, we cannot guarantee the seating allocation and shall reserve the right to make changes at our discretion.

3. HOW TO PAY

3.1 You can only pay for Tickets using a debit card or credit card. We accept the following cards: Mastercard, Solo, Maestro, Visa, Visa Delta, Visa Electron.
3.2 Payment for the Tickets and all applicable delivery charges is in advance.

4. COLLECTING YOUR TICKETS

4.1 Tickets can be collected from the Box Office or we can post them to an address provided by you. A postage charge will be payable.
4.2 Unfortunately, we do not delivery to addresses outside the UK.
4.3 You may place an order for Tickets from outside the UK, but this order must be for delivery to an address in the UK
4.4 We accept no liability for tickets lost in the post.

5. EVENT TIMES

5.1 At all times, we will endeavour to ensure that advertised Event schedules are materially accurate and that Events are shown in accordance with such schedules. However, we cannot always guarantee the accuracy of the advertised schedules. We also reserve the right to cancel an Event, substitute an alternative Event or vary the time of an Event, if necessary for any reason.

6. FILM CLASSIFICATIONS AND RULES RELATING TO CHILDREN

6.1 Photographic identification (for example driving licence, passport or any other photographic identification that we deem to be acceptable) may be requested prior to permitting entry into 12A, 15 and 18 certificated films. Tickets purchased through our site for such films can only be collected and/or used upon production of the necessary identification, if requested.
6.2 Children under 18 months old are not permitted in the Cinema unless it is a specific mother and baby screening due to the sound levels in the Cinema.
6.3 Children under 12 years of age are permitted to view films with either a U, PG, 12 or 12A certificate, provided always that:
(a) children under 8 years must be accompanied by an adult at all times to watch any film; and
(b) children under 12 years must be accompanied by an adult to watch any film with a 12A certificate.
6.4 Other than as set out in paragraph 6.2 above, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied.
6.5 Parents and guardians shall at all times remain responsible for their child(ren) whether or not they are accompanied.
6.6 For the purpose of the rules set out in this paragraph 4, an adult is a person aged 18 years or over.

7. CONCESSION TICKETS

7.1 Photographic identification for any concession tickets (including students) purchased through our site may be requested upon collection of the tickets and/or at the point of admission to the Event.

8. ADMISSIONS

8.1 Only guests in possession of a valid ticket will be admitted into the Event for the performance time and type of seating that is shown on the ticket.
8.2 Ticket stubs must be retained at all times, as these shall be required for re-entry into the auditorium.
8.3 Every effort will be made to accommodate late-comers but to avoid disturbance to our other guests, guests who arrive after the Event has started will not be entitled to enter the Event unless permitted by the Duty Manager at his/her discretion.
8.4 Mobile phones and all other mobile devices must be switched off at all times inside the auditorium/performance space.
8.5 Sound and video recording equipment (including but not limited to cameras and mobile devices with recording functions) are not permitted inside the auditorium/performance space. It is a serious criminal offence to copy or attempt to copy any film or other copyright protected material shown in the auditorium. Such crime is punishable on conviction with an unlimited fine and imprisonment of up to a maximum of 10 years.
8.6 Hot food brought from outside of Dartington may not be consumed on the premises.
8.7 You must keep personal belongings with you at all times. We accept no responsibility for the loss, theft or damage to any personal items brought onto the premises.
8.8 Antisocial or disruptive behaviour (including any form of verbal or physical abuse) will result in immediate removal from the premises. In the event of a group disturbance, the group will be treated as one and the whole group may be removed from the premises without any entitlement to a refund. What constitutes anti social behaviour shall be at the sole discretion of the relevant Duty Manager.
8.9 Our Events are completely smoke-free environments throughout. Individuals caught smoking within the premises will be ejected immediately without any entitlement to a refund.
8.10 No alcohol or illegal substances may be brought into or consumed on the premises – save that alcohol may be purchased from any licensed bars (where available). Alcohol purchased from the licensed bars must be consumed within the licensed areas only. Licensing laws shall be strictly enforced.
8.11 You must not engage in any conduct towards, or speak to, any of our staff, agents, volunteers or other guests in a manner which may offend, insult, intimidate, threaten, disparage or vilify any person on any basis whatsoever including but not limited to race, religion, colour, ethnic origin, gender or that person’s physical attributes.
8.12 We reserves the right to amend this section 8 from time to time without notice.

9. USE OF OUR SITE

Your use of our site is governed by our Terms of website use and Website Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.

10. HOW WE USE YOUR PERSONAL INFORMATION

We only use your personal information in accordance our Privacy Policy. Please take the time to read these, as they include important terms which apply to you.

11. OUR RIGHT TO VARY THESE TERMS

11.1 We may revise these Terms from time to time in the following circumstances:
(a) changes in how we accept payment from you; and/or
(b) changes in relevant laws and regulatory requirements.
11.2 Every time you order Tickets from us, the Terms in force at that time will apply to the Contract between you and us.
11.3 Whenever we revise these Terms in accordance with this clause 11, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

12. OUR LIABILITY

12.1 Nothing in these Terms affects your rights under the law or excludes or limits our liability for fraud or for death or personal injury resulting from our negligence. In all other circumstances, our liability to you shall be limited to the price paid for your Ticket

13. COMMUNICATIONS BETWEEN US

13.1 When we refer, in these Terms, to “in writing”, this will include e-mail.
13.2 If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by e-mail or by post to The Chief Operating Officer, The Dartington Hall Trust at The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL. We will confirm receipt of this by contacting you in writing, normally by e-mail.
13.3 If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.

14. OTHER IMPORTANT TERMS

14.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you by posting on this webpage if this happens.
14.2 This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
14.3 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
14.4 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
14.5 These Terms are governed by English law. This means a contract for the purchase of Tickets through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.

The Dartington Trading Company Website terms and conditions of supply.

This page (together with our Privacy Policy, Terms of Website Use and Website Acceptable Use Policy) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on our website (our site) to you.

These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it

You should print a copy of these Terms (or save them to your computer) for future reference.

We amend these Terms from time to time as set out in clause 8. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

These Terms, and any Contract between us, are only in the English language.

1. INFORMATION ABOUT US

1.1 We operate the website www.dartington.org. We are The Dartington Trading Company Limited, a company registered in England and Wales under company number 1218378 and with our registered office at The Elmhirst Centre, Dartington Hall, Dartington, Totnes TQ9 6EL. Our main trading address is The Shops at Dartington, Shinners Bridge, Dartington, TOTNES, TQ9 6TQ. Our VAT number is 402196875.
1.2 To contact us, please see our Contact Us page http://www.dartington.org/get-in-touch/contact-details

2. OUR PRODUCTS

2.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.
2.2 The packaging of the Products may vary from that shown on images on our site.
2.3 All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.

3. USE OF OUR SITE

Your use of our site is governed by our Privacy Policy, Terms of Website Use and Website Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.

4. HOW WE USE YOUR PERSONAL INFORMATION

We only use your personal information in accordance our Privacy Policy. For details, please see our Privacy Policy. Please take the time to read these, as they include important terms which apply to you.

5. IF YOU ARE A CONSUMER

This clause 5 only applies if you are a consumer.
5.1 If you are a consumer, you may only purchase Products from our site if you are at least 18 years old.
5.2 As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

6. IF YOU ARE A BUSINESS CUSTOMER

This clause 6 only applies if you are a business.
6.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.
6.2 These Terms and any our Privacy Policy , Terms of Website Use and Website Acceptable Use Policy constitutes the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of the us which is not set out in these Terms or Privacy Policy, Terms of Website Use and Website Acceptable Use Policy.

7. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

7.1 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
7.2 After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 7.4.
7.3 We will confirm our acceptance to you by sending you an e-mail (Order Confirmation). The Contract between us will only be formed when we send you the Order Confirmation.
7.4 If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site as referred to in clause 11.4, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.

8. OUR RIGHT TO VARY THESE TERMS

8.1 We may revise these Terms from time to time in the following circumstances:
(a) changes in how we accept payment from you; or
(b) changes in relevant laws and regulatory requirements.
8.2 Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
8.3 Whenever we revise these Terms in accordance with this clause 8, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

9. YOUR CONSUMER RIGHT OF RETURN AND REFUND

This clause 9 only applies if you are a consumer.
9.1 If you are a consumer, you have a legal right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000) during the period set out below in clause 9.3. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a Product, you can notify us of your decision to cancel the Contract and receive a refund.
9.2 However, this cancellation right does not apply in the case of:
(a) any made-to-measure or custom-made products;
(b) newspapers, periodicals or magazines;
© perishable goods, such as food, drink or fresh flowers;
(d) software, DVDs or CDs which have a security seal which you have opened or unsealed
9.3 Your legal right to cancel a Contract starts from the date of the Order Confirmation, which is when the Contract between us is formed. Once you have collected the Products, you have a period of 14 (fourteen) calendar days in which you may cancel, starting from the day you collected the Products.
9.4 To cancel a Contract, [you must contact us in writing by sending an e-mail to orders@shops.dartington.org. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.
9.5 You will receive a full refund of the price you paid for the Products. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation as described in clause 9.4. If you returned the Products to us because they were faulty or mis-described, please see clause 9.6.
9.6 If you have returned the Products to us under this clause 9 because they are faulty or mis-described, we will refund the price of a defective Product in full and any reasonable costs you incur in returning the item to us.
9.7 We refund you on the credit card or debit card used by you to pay.
9.8 Details of your legal right to cancel and an explanation of how to exercise it are provided in the Order Confirmation.
9.9 As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy in this clause 9 or these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

10. COLLECTION

10.1 If you place an order by 2pm you will be able to collect your order the next day unless there is an Event Outside Our Control. Orders placed after 2pm will be available for collection two days after your order, unless there is an Event Outside Our Control. If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated collection date.
10.2 The collection point is My Time Shop, The Shops at Dartington, Shinners Bridge, Dartington, TOTNES, TQ9 6TQ http://www.dartington.org/shops/maps-and-directions.
10.3 The opening hours for the collection point are: 10:30 – 17:30 Monday to Saturday and 11:00 – 17:00 on Sunday.
10.4 Orders will be held for collection for 7 days. If you do not collect your order within 7 days we will refund you on the credit card or debit card used by you to pay.

11. PRICE OF PRODUCTS AND DELIVERY CHARGES

11.1 The prices of the Products will be as quoted on our site from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of Product(s) you ordered, please see clause 11.4 for what happens in this event.
11.2 Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with an Order Confirmation.
11.3 The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
11.4 It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

12. HOW TO PAY

12.1 You can only pay for Products using a debit card or credit card.
12.2 Payment for the Products is in advance.

13. OUR LIABILITY IF YOU ARE A BUSINESS

This clause 17 only applies if you are a business customer.
13.1 We only supply the Products for internal use by your business, and you agree not to use the Product for any re-sale purposes.
13.2 Nothing in these Terms limit or exclude our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
© breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
(d) defective products under the Consumer Protection Act 1987.
13.3 Subject to clause 13.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
(a) any loss of profits, sales, business, or revenue;
(b) loss or corruption of data, information or software;
© loss of business opportunity;
(d) loss of anticipated savings;
(e) loss of goodwill; or
(f) any indirect or consequential loss.
13.4 Subject to clause 13.2 and clause 13.3 , our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products.
13.5 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

14. OUR LIABILITY IF YOU ARE A CONSUMER

This clause 18 only applies if you are a consumer.
14.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
14.2 We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
14.3 We do not in any way exclude or limit our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
© any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
(d) any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
(e) defective products under the Consumer Protection Act 1987.

15. EVENTS OUTSIDE OUR CONTROL

15.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 15.2.
15.2 An Event Outside Our Control means any act or event beyond our reasonable control[, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.
15.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
(a) we will contact you as soon as reasonably possible to notify you; and
(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

16. COMMUNICATIONS BETWEEN US

16.1 When we refer, in these Terms, to “in writing”, this will include e-mail.
16.2 If you are a consumer:
(a) To cancel a Contract in accordance with your legal right to do so as set out in clause 9, you must contact us in writing by sending an e-mail to orders@shops.dartington.org. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail, then your cancellation is effective from the date you sent us the e-mail
(b) If you wish to contact us in writing for any other reason, you can send this to us by e-mail. You can always contact us using our Customer Services telephone line – 01803 847500.
16.3 If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.
16.4 If you are a business, please note that any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

17. OTHER IMPORTANT TERMS

17.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you by posting on this webpage if this happens.
17.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
17.3 This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
17.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
17.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
17.6 If you are a consumer, please note that these Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
17.7 If you are a business, these Terms are governed by English law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

The Dartington Trading Company Limited Privacy Policy

The Dartington Trading Company Limited (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is The Dartington Trading Company Limited, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.
Our nominated representative for the purpose of the Act is Karen Williams, Chief Operating Officer.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.dartington.org (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by The Dartington Trading Company Limited, and when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If The Dartington Trading Company Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of The Dartington Trading Company Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at The Dartington Trading Company Limited, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Karen Williams, Chief Operating Officer, The Dartington Trading Company Limited, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.

Dartington Property Limited Privacy Policy

Dartington Property Limited (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Dartington Property Limited, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.
Our nominated representative for the purpose of the Act is Karen Williams, Chief Operating Officer.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.dartington.org (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Dartington Property Limited, and when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Dartington Property Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of Dartington Property Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Dartington Property Limited, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Karen Williams, Chief Operating Officer, Dartington Property Limited, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.

The Dartington Hall Trust Privacy Policy

The Dartington Hall Trust (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is The Dartington Hall Trust, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.
Our nominated representative for the purpose of the Act is Karen Williams, Chief Operating Officer.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.dartington.org (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by The Dartington Hall Trust, and when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our “Cookie policy”/about/cookie-policy.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of The Dartington Hall Trust, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at The Dartington Hall Trust, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Karen Williams, Chief Operating Officer, The Dartington Hall Trust, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.

Dartington Accommodation and Catering Services Limited Privacy Policy

Dartington Accommodation and Catering Services Limited (“We”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Dartington Accommodation and Catering Services Limited, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.
Our nominated representative for the purpose of the Act is Karen Williams, Chief Operating Officer.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.dartington.org (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Dartington Accommodation and Catering Services Limited, and when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our “Cookie policy”/about/cookie-policy.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Dartington Accommodation and Catering Services Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of Dartington Accommodation and Catering Services Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Dartington Accommodation and Catering Services Limited, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Karen Williams, Chief Operating Officer, Dartington Accommodation and Catering Services Limited, The Elmhirst Centre, Dartington Hall, Totnes, Devon, TQ9 6EL.

Dartington International Summer School 2014 Terms & Conditions

Dartington Property Limited (“We”) are committed to protecting and respecting your privacy.

EARLY BIRD 50% OFF BOOKINGS (MADE 27 DECEMBER TO 31 JANUARY 2014)

  • The ‘Early Bird 5% Off’ offer runs from 27 December 2013 to 31 January 2014.
  • The offer applies to full price residential and non-residential courses.
  • The offer cannot be used in conjunction with any other offer or discount.
  • The offer is dependent on the booking form being received, with 50% payment of the total amount due, by 31 January 2014.
  • If postal bookings are delayed due to unavoidable industrial action then DISS 2014 will aim to honour the discount, within reason and at the discretion of DISS 2014.
  • The 5% discount will be applied to the final payment due on or before 31 March 2014.
  • If DISS 2014 believe that fraudulent activity is taking place, the offer will be withdrawn at short notice.
  • Early Bird bookings will be confirmed by DISS 2014 once payment has cleared.

STANDARD BOOKINGS (MADE 1 FEBRUARY TO 31 MARCH 2014)

  • For bookings made on or after 1 February 2014, the minimum requirement is 50% payment on booking, with the remaining 50% due on or before 31 March 2014.
  • DISS 2014 will honour cancellations up to 31 May 2014 but they will be subject to a 10% cancellation charge to cover administration charges.

STANDARD BOOKINGS (MADE 1 APRIL TO 31 MAY 2014)

  • For bookings made on or after 1 April 2014, all bookings must be paid in full.
  • DISS 2014 will honour cancellations up to 31 May 2014 but they will be subject to a 10% cancellation charge to cover administration charges.

STANDARD BOOKINGS (MADE 1 JUNE TO 25 JULY 2014)

  • There are no refunds on bookings made on or after 1 June 2014 so we strongly advise all participants to take out holiday insurance which includes cancellation cover above the value of the total booking.
  • Bookings will be taken up until Friday, 25 July 2014 and are subject to payment clearance. As such, only payments by debit or credit cards apply.

PAYMENT DETAILS

You can pay by:

  • Cheque: just print out the online form, complete and return with your payment
  • Debit or credit card: complete the online form with all contact details and a representative from our Customer Service team will call you direct to take payment.
  • No internet access: please call our DISS office on 01803 847 080 and we’ll send you a booking form.
  • Currency: all payments should be made in Sterling

PRICES

Prices are per person for full-board (unless specified)

BOOKING CONFIRMATION

DISS 2014 will confirm your booking by your preferred communication method once payment has cleared.

CANCELLATION & REFUND POLICY

  • Payments for DISS 2014 are non-refundable after 31 May 2014.
  • Therefore, we strongly advise all participants who book on or after 1 June 2014 to take out holiday insurance which includes cancellation cover above the value of the total booking.
  • Any booking cancelled before that date is subject to a 10% of total booking cancellation fee.
  • DISS 2014 will make any refund payable to the card account or bank account from which the original payment was received.

PROGRAMME CHANGES:

  • DISS 2014 reserve the right to change the programme at short notice.
  • However, if a confirmed artist or tutor cannot participate due to reasons beyond our control then DISS 2014 will endeavour to replace with equally renowned individuals.

BURSARY APPLICATIONS

Please apply direct to diss@dartington.org for information on bursary applications.

OFFER PROMOTER

The ‘Early Bird 5% Off’ promoter is the Dartington International Summer School 2014, Dartington Hall, Dartington, Devon. Should you have any queries, please contact our Customer Service team on 01803 847 080

We work in three core areas: Registered charity number: 279756