DCN FAQs

I work part time for a business/charity/social enterprise on the estate – can I be a part of the DCN?

Yes! We’d love you to join. You can do that by clicking here.

How much does it cost to join the DCN?

Membership to the DCN is free of charge. Most of our events are also free, but we may charge a nominal amount for some events to cover our costs, but we’ll always let you know beforehand.

I work freelance for a business/charity/social enterprise on the estate – can I be a part of the DCN?

No, we’re afraid not. But you could consider a concessionary rate membership which gives you access to many of the benefits of the DCN. Click here for details.

I work in the The SSE Hub Dartington – can I be a part of the DCN?

If you are a full or part-time (2 days + per week) user of The Hub, you can be a part of the DCN and can apply for membership here.

I’m leaving a business/charity/social enterprise on the estate – can I keep my DCN card?

Sorry, we’re afraid not – because the DCN is for our enterprise tenants. We’d appreciate it if you could please return your DCN card to the Visitors Centre. However, if you’ve enjoyed the benefits of being a member of the DCN and live in the local area, you may qualify for a concessionary rate membership. Please click here for details.

My DCN card has expired – what should I do?

DCN cards are valid for one calendar year and must be renewed annually. We’ll send out a reminder one month before your card is due to expire with a link to re-register. Alternatively, you can pop into the Visitor Centre and re-register in person. It only takes a couple of minutes and it helps us to make sure you’re getting all of the benefits of being part of the DCN! Please note, the cards are made from recycled plastic and can also be recycled.

Can I give my DCN card to a colleague or friend to use?

‘Fraid not. Please be aware that Dartington is a charity – we offer a very good package of discounts because we believe in supporting our enterprise tenants, but we lose revenue if people misuse the cards. We will take it very seriously if we realise cards are being misused.

How can I prove that I’m business/charity/social enterprise on the estate?

When you register to be a member of the DCN and collect your card from the Visitor Centre, you may be required to prove that you work for a business/charity etc. on the estate. You can do this a number of ways: register with your work email address when you apply to become a member (probably easiest!), provide a business card, a headed letter from your employer or a copy of your tenant contract.

I want to leave the DCN and have my name taken of the email list/ database.

No problem at all. Just drop your card in to the Visitors Centre or return it by post to Carla Faulkner, Membership Services, Higher Close, Dartington Hall Trust, Totnes TQ9 6EL and we’ll remove you from the database. Also, you can click on the link at the bottom of any email communication and opt out of any future DCN communications.

How can I become a member of the DCN steering group?

The DCN steering group consists of staff from the Trust and volunteer tenant representatives. The group meets quarterly to help shape the program of DCN events and communications. If you would like to join the steering group, please email rebecca.scarrott@dartington.org.

How can I share my ideas for DCN?

Our vision is for the DCN become as democratic and accessible as possible – a distributed network of tenants and Trust staff who are able to communicate and collaborate together. This is a work in progress and we are exploring ways to realise this vision. Already we have a number of ways for tenants and staff to get involved:

  • Breakfast meet-ups and socials: meet other tenants and share ideas over a croissant or cup of coffee. Details to follow.
  • DCN Facebook page: a closed user group for enterprise tenants to share ideas, events etc.
  • Send your ideas to the steering group: if there is a topic or idea that you’d like the steering group to consider, you can email dcn@dartington.org
  • Submit articles to the quarterly newsletter: if you have an event or piece of news you’d like to share with the network, you can submit your article to the quarterly DCN newsletter by emailing dcn@dartington.org

Who do I contact if I have a problem with my contract, bills, parking or building?

The DCN does not deal with day-to-day landlord/tenant issues which inevitably crop up from time to time. If you do experience such an issue, please contact the Property team at Dartington by emailing carol.richards@dartington.org who will be happy to help!

Can I get a parking permit through the DCN?

No. Tenant parking permits are purchased through the Property department of the Trust. Contact louise.cooper@dartington.org to apply for your parking permit.

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